How we handle your information

Information we collect on this website

When you contact us, we collect the details you choose to share, such as your name, organization, email address, phone or WhatsApp number, and a description of the support you need.

We use this information only to respond to your inquiry and arrange a consultation. Please do not send patient information through the website contact form, email, or WhatsApp before an engagement is in place.

How we handle client information

Healthcare work involves sensitive information. Access to client systems and data is limited to what agreed responsibilities require, and we follow each client's own procedures, tools, and access controls.

Specific confidentiality and data-handling terms are agreed with each client before support begins.

Scope of our support

M Care Desk Solutions provides administrative and operational support only. Our assistants do not make clinical decisions or give medical advice.

Sharing of information

We do not sell the information you share with us. We only share it with service providers we rely on to operate this website and respond to you, such as email delivery.

Contact us

Questions about privacy or security? Email us at info@careslink.com.